Frequently Asked Questions
Your guide to shopping with VEILED
What is your shipping policy?
We offer standard and expedited shipping worldwide. Orders are typically processed within 1-2 business days, and delivery times vary based on your location.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition with tags attached. Please visit our Returns Portal to start the process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
Can I track my order?
Yes, once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
Are your fabrics ethically sourced?
At VEILED, we are committed to sustainability. We work closely with our manufacturers to ensure high-quality, ethically sourced materials and fair labor practices.